Every form in ActiveDEMAND has an associated autoresponder workflow that gets triggered when the form is submitted. Whether it is via an external webform, an API call, or via a landing page, the workflow will run. The workflow is accessible from various locations in ActiveDEMAND.
- Directly from the form editor: When editing the form, there is an autoresponders tab in the UI.
- From the Automation -> Autoresponders section of ActiveDEMAND. Find the reference, either via the URL if the form is on a landing page, or via the FORM name, if it is an exported/webAPI form.
- Within a campaign, if you have landing pages an Autoresponder's tab will become visible. Find the workflow via the URL of the landing page
Note: All communications within an autoresponder are external. To communicate internally about the form notification, you will need to set up the sales lead notification workflow here