Connecting your CRM with ActiveDEMAND Marketing Automation should be a priority, because it closes the loop between sales, who typically work within a CRM, and marketing, who do work within a Marketing Automation Platform (MAP.) Rather than sales and marketing being disconnected, they help each other succeed.


Ways of Connecting your CRM with ActiveDEMAND


Native

We’ve got a direct connection possible with the CRM. This is usually the tightest form of integration with the most features available.


PieSync

PieSync offers an easy way to synchronize contact data across 80 different CRM’s. There is a minor recurring cost with Piesync, (use our affiliate link here https://www.piesync.com/pricing/) but it’s a quick way to get contacts into your CRM and back into ActiveDEMAND.


Zapier

Zapier opens up a very wide range of automation possibilities by integrating ActiveDEMAND with Zapier’s over 500 different platforms.


Features Supported


Contact synchronization is the most important. Most CRM connections support bi-directional contact synchronization. This refers to updating ActiveDEMAND based on a contact change in the CRM and updating the CRM when ActiveDEMAND detects that the user did something interesting.


Creating Deals or opportunities directly in the CRM saves the salespeople from duplicating a bunch of data entry.


Adding Timeline/Activity notes in the CRM adds details from ActiveDEMAND to the CRM contact that the salespeople might find helpful in knowing about their prospects/clients.


Schedule Activity enables ActiveDEMAND to schedule a future task for the salesperson. This is helpful if you want to automate more of your sales process, or if you want ActiveDEMAND to enable appointment scheduling.


Lead Insights Chrome Plugin integration enables VOIP calling from within your CRM as well as automatically posting a call transcript into the CRM so you don’t need to type notes during the call! It also notifies you when your prospect is on your website and delivers better account visibility in your CRM. A lot of salespeople find it handy to check out what a prospect or client has been up to before calling or meeting with them.




CRM Integration Detail Table


CRMConnection
Type
Contact
Sync
Create
Deal/Opp
Timeline/Activity
Note
Schedule
Activity
Lead
Insights
PipedriveNativeBidirectionalYesYesYesYes
SalesforceNativeBidirectionalYesYesYesYes
Pipeline DealsNativeBidirectionalYesYesYesYes
EnquireNativeBidirectionalYesYesYesYes
EldermarkNativeBidirectionalYesYesYesYes
NoCRM.ioNativeBidirectionalYesYesNoYes
Microsoft
Dynamics
PieSyncBidirectionalNoNoNoNo
ZapierYesNoNoNo
Bitrix24PieSyncBidirectionalNoNoNoNo
ContactuallyPieSyncBidirectionalNoNoNoNo
ZapierNoYesYesNo
CopperPieSyncBidirectionalNoNoNoNo
CopperZapierBidirectionalYesYesNoNo
FreshSalesPieSyncBidirectionalNoNoNoNo
ZapierYesYesNoNo
Odoo OnlinePieSyncBidirectionalNoNoNoNo
SugarCRMPieSyncBidirectionalNoNoNoNo
ZapierYesYesNoNo
ZohoCRMPieSyncBidirectionalNoNoNoNo
ZapierNoNoNoNo
PipelinerZapierBidirectionalYesYesYesNo
BaseZapierBidirectionalYesNoNoNo
ClinchpadZapierTo CRMNoNoNoNo
HighriseZapierBidirectionalYesYesYesNo