CallForensics Released

We are excited to have the new CallForensics capabilities released. What is CallForensics? Basically is is like having an assistant analyze your calls for you. CallForensics post processes a recorded tracked call looking for keywords and keyword phrases ... determining what the call was about. ActiveDEMAND summarizes calls, categorizes calls, and enables you to determine the importance of a call for follow up etc. Read about it here.

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